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The Best Managed IT Service Providers in Western New York (WNY)

managed IT Services

Finding a managed IT service provider can seem like an impossible task. That's why we created this list of the best managed IT service providers in Western New York. You're probably thinking, "here's when they're gonna start selling me on my managed IT services." 


This blog is meant to give you an honest and transparent review of other managed IT service providers in your area that we recommend. If you are interested in learning about our services, there are many ways to do so, such as through our learning center or reaching out to one of our team members, but this blog is not about us. 


So, let's get into some of the top managed IT service providers we recommend in the Western New York area. We hope this will give you a starting point for your decision-making process. It is important to note that these businesses are not listed in any particular order.

Top Recommendations in WNY

It is important to note that these businesses are not listed in any particular order.  


1. UBEO 

Location: Falconer, NY

Founded: 2005

UBEO’s managed IT services include:

  • Backup & Recovery
  • Help Desk Services
  • 24/7 Monitoring
  • Virtual CIO

UBEO’s  Remote Management Services boost the reliability and performance of your business technology. They continuously monitor and proactively manage your IT systems and rapidly resolve any issues. They work with various companies in the education, healthcare, legal, government, and marketing industries. 

2. iEvolve Technology Services

Location: Buffalo, NY

Founded: 2001

iEvolve's managed IT services include:

  • VoIP Phones
  • Security
  • Cloud Solutions
  • Network Services

iEvolve is a Cloud Solutions company that offers business technology services and consulting. They will assist your business in developing new ideas and uses for technology that aligns with your strategic direction and objectives. iEvolve can provide preferred pricing for their clients and top customer service from their exclusive sourcing partner. 


3. SynchroNet Industries Inc.

Location: West Seneca, NY


SynchroNet's managed IT services include: 

  • Business Continuity 
  • IT Consulting
  • Virtualization 
  • Email Management
  • Cloud Computing
  • Hardware-as-a-Service (Haas)
  • Hosted Solutions 
  • Software-as-a-Service (SaaS) 
  • Security Assessments 
  • Remote Access, 
  • HIPAA Best Practice-3rd party

SynchroNet is a technology solutions provider that services small and medium-sized businesses throughout Western New York. They offer a comprehensive, unique IT support services process that focuses on understanding your business's specific goals and challenges.

SynchroNet offers a free NT Shield Compliance Audit that will give you a report on whether your company is compliant and secure from cybercriminals.

4. Globalquest Solutions

Location: Buffalo, NY 

Founded: 2000 

Globalquest's managed IT services include: 

  • Information Technology
  • Managed Services
  • Outsourced IT Management Services
  • vCIO services
  • Cloud computing
  • Microsoft Office 365
  • Backups & Business Continuity
  • IT projects
  • IT Security Services
  • Helpdesk services

Globalquest Solutions help businesses that need all-in-one services that will enable your company to focus on productivity and profitability. They work with clients in various industries, such as architectural firms, clubs, and associations, Financial services firms, manufacturing, healthcare, real estate, non-profit and small businesses.

Globalquest is an excellent option for small businesses as their motto is, “No client is too small; we are here to help.” 

5. DFT Communications 

Location: Jamestown, NY

Founded: 1898 

DFT Communications managed IT services include: 

  • Remote Network Monitoring
  • Remote Data Backup 
  • Managed Security Service
  • Managed Colocation

DFT Communications offers network professionals that maintain your network's equipment, backups, and security. Their IT department is not a tier-one support center in another country or city; you can call them directly when you need something. 

DFT offers onsite technical support with knowledgeable IT professionals that come to you after you schedule an appointment. They also have a 24/7 Toll-Free Help Desk available to contact whenever you need assistance. 


What to Ask a Managed IT Provider Before Partnering 

To help you determine which companies could be a good option for you, we have chosen the 5 managed IT companies we suggest. These companies are great choices if you do not think Usherwood Office Technology is the right fit or would like to explore other options.


Now that you have information on your area's best managed IT providers, it’s time to start meeting with them. Meeting with various providers is a great time to ask questions and determine if they can give you the service you need. 


To help you feel confident going into any meeting with a managed IT provider here are 10 Questions You Should Ask Before Committing to a Managed Service Provider. 


So we have shared about all our recommendations, but who is Usherwood and what do we do?  Usherwood offers managed IT services that will provide you with an excellent support team and an optimized IT infrastructure.


The value in choosing Usherwood is our services are provided by a team of well-trained and knowledgeable IT experts. Usherwood will create a personalized solution for your business and work with you to strategize long-term goals for your environment. 


If you are interested in learning more about Usherwoods managed IT services and support, click here.