Top 7 Best Managed IT Service Providers in Western New York (WNY)

managed IT Services

Finding a managed IT services in Buffalo, NY can seem like an impossible task. There are many quality providers in the region, and it can be challenging to discern which ones are best for your IT needs.

To help you in your search, we have compiled a list of top WNY and Buffalo IT services. Hopefully this overview will give you a starting point for your decision-making process. These businesses are not listed in any particular order.

1. UBEO 

Location: Falconer, NY

Founded: 2005

UBEO’s managed IT services include:

  • Backup & Recovery
  • Help Desk Services
  • 24/7 Monitoring
  • Virtual CIO

UBEO’s Remote Management Services boost the reliability and performance of your business technology. They continuously monitor and proactively manage your IT systems and rapidly resolve any issues. They work with various companies in the education, healthcare, legal, government, and marketing industries. 

2. iEvolve Technology Services

Location: Buffalo, NY

Founded: 2001

iEvolve's managed IT services include:

  • VoIP Phones
  • Security
  • Cloud Solutions
  • Network Services

iEvolve is a Cloud Solutions company that offers business technology services and consulting. They will assist your business in developing new ideas and uses for technology that aligns with your strategic direction and objectives. iEvolve can provide preferred pricing for their clients and top customer service from their exclusive sourcing partner. 

3. SynchroNet Industries Inc.

Location: West Seneca, NY

Founded:1998

SynchroNet is a software company in Buffalo NY that offers a range of services including:

  • Business Continuity 
  • Virtualization 
  • Email Management
  • Cloud Computing
  • Hardware-as-a-Service (Haas)
  • Hosted Solutions 
  • Software-as-a-Service (SaaS) 
  • Security Assessments 
  • Remote Access, 
  • HIPAA Best Practice-3rd party

SynchroNet primarily offers IT consulting in Buffalo NY. They service small and medium-sized businesses throughout Western New York, offering a comprehensive, unique IT support services process.

This provider offers a free NT Shield Compliance Audit that will give you a report on whether your company is compliant and secure from cybercriminals.

4. Globalquest Solutions

Location: Buffalo, NY 

Founded: 2000 

Globalquest is an IT company in Buffalo, NY with offerings that include: 

  • Information Technology
  • Managed Services
  • Outsourced IT Management Services
  • vCIO services
  • Cloud computing
  • Microsoft Office 365
  • Backups & Business Continuity
  • IT projects
  • IT Security Services
  • Helpdesk services

Globalquest Solutions help businesses that need all-in-one services that will enable your company to focus on productivity and profitability. They work with clients in various industries, such as:

  • Architectural firms, clubs, and associations
  • Financial services firms
  • Manufacturing
  • Healthcare
  • Real estate
  • Non-profits

Globalquest is an excellent option for small businesses as their motto is, “No client is too small; we are here to help.” 

5. DFT Communications 

Location: Jamestown, NY

Founded: 1898 

DFT Communications offers technology solutions including: 

  • Remote Network Monitoring
  • Remote Data Backup 
  • Managed Security Service
  • Managed Colocation

DFT Communications' network professionals will maintain your network's equipment, backups, and security. Their IT department is not a tier-one support center in another country or city; you can call them directly when you need something. 

DFT offers onsite technical support with knowledgeable IT professionals who travel onsite to you after you schedule an appointment. They also have a 24/7 Toll-Free Help Desk available to contact whenever you need assistance. 

6. MVP Network Consulting 

Location: Buffalo, NY

Founded: 2002 

This company offers Buffalo Managed IT services that include"

  • Account managers
  • On-site support
  • Fixed management osts
  • Partner support team
  • Fiscal budget help
  • Network monitoring/updates
  • A customer portal
  • Service level agreements

For 15 years, MVP Network Consulting has been a fixture in Western NY, offering businesses quality outsourced IT services in Buffalo, NY. Their scope of services include:

  • Reliable network design and implementation
  • Protecting sensitive company data
  • Fostering business growth
  • Streamlining productivity
  • Honing a competitive edge for clients

7. iEvolve Technology Services

Location: Buffalo, NY

Founded: 2001

iEvolve is a Buffalo cloud consulting and managed technology group offering services such as:

  • VoIP Phones
  • Security
  • Cloud Solutions
  • Network Services

This provider will assist your business in strategic planning and ensure your business systems are secure and efficient for long term success. iEvolve can provide preferred pricing for its clients and top customer service from its exclusive sourcing partner. 

What to Ask a Managed IT Provider Before Partnering 

Now that you have information on Western New York's best managed IT providers, it’s time to start meeting with them. Meeting with various providers is a great avenue to ask questions and determine if they fit your unique needs.

To help you feel confident going into any meeting with a managed IT provider here are 10 Questions You Should Ask Before Committing to a Managed Service Provider. 

If you're ready to explore the benefits of outsourced IT and discuss your business technology environment, click the button below to speak to a managed IT expert.

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