About Us

IT Solutions in Buffalo

Usherwood Office Technology is a leading regional provider of Information Technology solutions and IT support services throughout the Northeast since 1976.  We are headquartered in Syracuse, NY with branch sales and service offices in Albany, Auburn, Binghamton, Boston, Buffalo, Burlington, Jamestown, Manchester, Potsdam, Plattsburgh, Providence, Rochester, Utica, Watertown, and West Lebanon. In those 43 years, Usherwood has grown to over 150 employees serving 7,000 clients across five states.
Our Rich Legacy in IT services coupled with our history of creative innovation has allowed Usherwood to become one of the fastest-growing providers of IT consulting and IT support in Boston, all of the Northeast as well as throughout the United States. As part of our comprehensive solution offerings, we provide flat-fee Managed IT services like network security which include continuous maintenance of network infrastructure, complete offsite backup, and disaster recovery, as well as multi-layer security for IT networks.

Our Exclusive Managed Infrastructure approach allows Usherwood the ability to integrate many core technologies across common and uncommon hardware and software platforms. Usherwood consults, designs, deploys, and supports complex hardware and software solutions which include, but are not limited to Managed Print, Document Management, Video Conferencing, Security Cameras, and Surveillance Equipment, IT Support, Unified Communications, and Digital Signage.

In order to recommend the Best Technology Solutions to our clients, Usherwood has aligned itself with the leading manufacturers in the information technology industry. Global technology leaders such as Canon, Microsoft, Xerox, Hewlett Packard, Cisco Meraki, Polycom, and Milestone Systems to name a few. Our deep and integrated relationships with these manufacturers allow Usherwood to provide solutions that optimize our client’s workflow to maximize their productivity.

Usherwood supports our clients by employing the most certified and most qualified professionals in the IT support industry for Boston and all of the Northeast. Our fully staffed Technical Assistance Center with in-seat technicians and engineers means that our clients have first call resolutions are within minutes and not hours. In addition, the Usherwood family style of service provides the opportunity for employees to effectively resolve our client’s complex network security and other IT services needs.
“Usherwood’s 40 years of delivering IT solutions to our clients in Manchester NH and the entire Northeast has allowed us to create a stable foundation for our clients to build their business upon. In short, our clients trust us,”

- Louis F. Usherwood, President & CEO