Our Philosophy
Have peace of mind surrounding your IT infrastructure
You need a trusted partner who takes the guesswork and complexities out of your IT solutions. The problem is you don’t know if your technology is working for you or against you, which makes you feel vulnerable and anxious. We believe technology should be a strategic advantage for your business and not a distraction from your core mission.
Our Mission
Usherwood Office Technology's mission is to deliver best-in-class service to clients, that keeps their business productive and secure. We achieve this by recruiting top talent, sourcing premier technology solutions, and fostering a culture of innovation, all centered on prioritizing our clients' needs first.
“For almost 50 years and through three generations, Usherwood has provided reliable IT solutions, giving our clients the support they need to succeed. They trust us because we’re always here for them.”-The Usherwood Family
Usherwood’s promise is to provide industry leading service and support to our clients.
Meet Your IT Leadership Team
Louis F. Usherwood
Chief Executive Officer
Charlie Usherwood
Chief Technology Officer
Lindsay Usherwood
General Counsel
Ken Stinson
President
Andrew Flamik
Chief Financial Officer
Cliff Laws
Chief Operations Officer
Lauren Usherwood
Chief Human Resources Officer
Leslie Usherwood
Strategic Technology Consultant
Testimonials
Hear From People Like You
“Usherwood is always there for you. When you call they answer and when you need supplies you get them. When you need someone to come out and service equipment they are there for you as well. And fast.”
Deborah, a Health Care Provider in Syracuse, NY
“Very much like the professionalism, competence and good attitude of all the people I have had contact with at Usherwood.”
Tom, a Food Manufacturing Supplier in Watkins Glen, NY
“We recommend Usherwood at any possible chance!”
Theresa, a Health Care Provider in Watertown, NY
Careers
Life at Usherwood
Can you picture yourself being on an energetic, growth-minded team? If you are fired up, love change, and willing to do what it takes to get the job done, then our culture could be your culture!
Usherwood News
Usherwood Welcomes Ronell Joseph as Senior Solutions Architect
Usherwood Celebrates 20th Anniversary of Rochester Office Location
Usherwood Office Technology is proud to celebrate 20 years of service in the Greater Rochester area. Since opening the office in 2004, Rochester has...
Usherwood Welcomes Zachery Biancarelli as Director of Sales - Managed IT
Usherwood Welcomes Austin Vaughan as Field Service Technician
Usherwood Welcomes Nicholas Lowcock as Field Service Technician
Usherwood Welcomes Evan Thompson as Solutions Architect
We are pleased towelcomeEvanThompson as our newest Solutions Architect to our Boston, MA office. In this role,Evanwill focus on developing and...
Learning Center
Resources About Managed IT Services
10 Most Confusing Cybersecurity Terms & What They Mean
Cybersecurity terminology encompasses many terms that non-technical individuals may not be familiar with. But you can often become exposed to a risk...
How a Cyberattack Can Have a Domino Effect on Supply Chain Management
The modern supply chain depends on various vendors, platforms, and digital tools. Third-party vendors and tools can improve efficiency in supply...
Common Issues Law Firms Face with Printing (and How to Fix Them)
Many industries are moving toward paperless operations by digitizing records and workflows. However, in the legal industry, you still need some...
Ready to have peace of mind that someone is taking care of your organization?
We ensure peace of mind for you by hiring the best-trained client services people and the most certified engineers and technicians in the Northeast.

