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A legacy of technology and trust

The Usherwood Difference

Founded in 1976, Usherwood Office Technology has grown from a small local business into a leading regional technology partner. Today, we support organizations throughout the Northeast with trusted expertise, innovative solutions, and service that puts clients first.

Follow Our Journey

Our Mission

Usherwood Office Technology's mission is to deliver best-in-class service to clients, that keeps their business productive and secure. We achieve this by recruiting top talent, sourcing premier technology solutions, and fostering a culture of innovation, all centered on prioritizing our clients' needs first.

“For 50 years and through three generations, Usherwood has provided reliable IT solutions, giving our clients the support they need to succeed. They trust us because we’re always here for them.”-The Usherwood Family

Usherwood’s promise is to provide industry leading service and support to our clients.

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Meet Our Leadership Team

Louis F. Usherwood

Chief Executive Officer

Charlie Usherwood

Chief Technology Officer

Lindsay Usherwood

General Counsel

Ken Stinson

President

Andrew Flamik

Chief Financial Officer

Cliff Laws

Chief Operations Officer

Lauren Usherwood

Chief Human Resources Officer

Leslie Usherwood

Strategic Technology Consultant

Recognition & Awards

We’re honored to be recognized for our commitment to quality, service, and client success. View our full list of awards, certifications, and distinctions.

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Testimonials

Hear From People Like You

“Usherwood is always there for you. When you call they answer and when you need supplies you get them. When you need someone to come out and service equipment they are there for you as well. And fast.”

Deborah, a Health Care Provider in Syracuse, NY

“Very much like the professionalism, competence and good attitude of all the people I have had contact with at Usherwood.”

Tom, a Food Manufacturing Supplier in Watkins Glen, NY

“We recommend Usherwood at any possible chance!”

Theresa, a Health Care Provider in Watertown, NY

Testimonials

Hear From People Like You

“Josh was terrific in handling a very complicated data recovery issue. He was able to recover the file and saved me countless hours if I had to reconstruct it.”

Paul, A Health Sciences PR firm in Boston, MA

“Happy to be with Usherwood. I count on Usherwood and know I will always find a solution to any IT or copier issue. Usherwood's team approach is key with an eye on the future. I appreciate this more than you know.”

Janet, A Manufacturer in Upstate New York

“Melissa is a ROCK STAR and we so very much appreciated her help today with what seemed to be an impossible solution to finding out why our internet wasn't working! She is so knowledgeable and was so patient with us.”

Kat, A Real Estate Company in Syracuse

Usherwood in the Community

Giving back where we live and work

At Usherwood, giving back is part of who we are. Being involved allows us to make a positive impact, build lasting relationships, and help strengthen the communities that have supported us for nearly 50 years.

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Careers

Life at Usherwood

Can you picture yourself being on an energetic, growth-minded team? If you are fired up, love change, and willing to do what it takes to get the job done, then our culture could be your culture!

Find Your Career
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Usherwood News

Usherwood Welcomes Kaiden George as Shipping & Receiving Clerk

We are pleased to welcome Kaiden George, as our newest Shipping and Receiving Clerk to the Usherwood team. In his position, Kaiden will be...

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Usherwood Welcomes Jessica Saraceni as Logisitics Coordinator

Please join us in welcoming Jess Saraceni to the team as our newest Logistics Coordinator. In her position, Jessica will be responsible for analyzing...

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Usherwood Welcomes Brian Hall as Field Service Technician

We are pleased to welcome Brian Hall as a Field Service Technician for the Rochester, NY area. In this role, Brian will be responsible for the repair...

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Usherwood Welcomes Amanda Spagnola as Sales Support Specialist

We are pleased to welcome Amanda Spagnola as our newest Sales Support Specialist to the Syracuse office. In this role, Amanda will be responsible for...

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Usherwood Welcomes Michael Leary as Field Service Technician

Please join us in welcoming Michael Leary to the Usherwood team as a Field Service Technician for the Rochester, NY area. In this role, Mike will be...

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Usherwood Welcomes Joe Kennedy as Field Service Technician

Please join us in welcoming Joe Kennedy to the Usherwood team as a Field Service Technician for the Hartford, CT area. In this role, Joe will be...

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Learning Center

Resources About Managed IT Services

The Learning Center provides digital knowledge from our subject matter experts, so you have everything you need to make informed IT decisions.
Who Are The Best Co Managed IT Providers in New England? with the usherwood logo below the words and 4 technology vectors

Who Are The Best Co-Managed IT Providers in New England?

To help simplify the decision-making process, we've compared some of the best co-managed IT providers in New England based on their services,...

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poly vs neat products with a poly bar on one side and a neat bar on the other

Neat vs Poly: 7 Key Differences for Video Conferencing Equipment

Comparing Neat vs Poly? Learn the key differences in deployment, audio quality, room scalability, management tools, pricing, and enterprise features...

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Why Paper Might be the Key to Fighting a Ransomware Attack

Why Paper Might be the Key to Fighting a Ransomware Attack

Quick Answer: A printed incident response plan serves as an offline backup that remains accessible during ransomware attacks, network outages,...

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Ready to have peace of mind that someone is taking care of your organization?

We ensure peace of mind for you by hiring the best-trained client services people and the most certified engineers and technicians in the Northeast.

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