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Service Agreements

Service Agreements

Security and Surveillance Support Agreement (January 2024)

Imaging Applications Support Agreement (January 2024)

Communications Support Agreement (January 2024)

Video Conference Support Agreement (January 2024)

Managed Services Agreement (May 2026)

Supplemental SLA Threat Detection (April 2026)

Supplemental SLA Backup and Disaster Recovery (April 2026)

Supplemental SLA Patch Management (April 2026)

Supplemental SLA Network and Server Management (April 2026)

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