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Client Support

Place your trust with an award-winning team to get you the help you need.

Client Portal

Usherwood's Odyssey Global Client Portal makes it easy to place a service call and request supplies 24/7. You can also submit meter readings, access account information, view equipment, manage payment methods, and pay invoices in one convenient location.

Login or Register How to Register

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Remote Assist

Our Remote Assist tool allows our Technical Assistance Center to securely connect to your computer, with your permission, to resolve a technical issue you may be having.

When prompted by a member of our Technical Assistance Center, click the link below to start the screen connect process.

Start Session

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Client Testimonials

“Jody makes it so easy to request service. She understands what I am needing even if I'm not saying it well. She is easy to talk with and a joy to work with."

"Usherwood has been awesome from the beginning when St Anns first contracted with them. Service calls are literally 1 call away and they keep us updated throughout the process. And the techs are always polite and knowledgeable. Love it!!"

"Your company is at the top of their game! Great technicians and fantastic customer service right down to ordering toners! Example of a strong business model!"

"Great communication throughout the process of the service call. Customer service rep was very knowledgeable friendly and very professional."

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