Top 6 Communications & Business Phone Providers in Syracuse, NY

Managed Communications

Businesses rely on quality digital communications in today’s world. The rise in cloud communications led to countless providers popping up, promising to deliver exceptional business phone services, corporate digital signage, and video conference software.

If you have a business in Central New York, it can be hard to find the right unified communications provider for you. Small businesses often search for services ranging from digital sign companies in Syracuse NY to Office 365 managed service providers, to name a few.

To make your search a bit easier, here are the top unified communications providers in Syracuse, NY that might offer what you need. These are not listed in any order.

1. Business Systems of CNY

Location: Syracuse, NY

Services Offered

Business Systems of CNY is an authorized dealer and Diamond Partner of NEC Corporation of America. Other partnerships include Cisco, CTL and Adtran. Having served CNY for 30 years, the provider offers:

  • Wireless telephone systems for small businesses
  • Network planning with scalable WAN, VPN and LAN solutions
  • Data & communications cable installation, including Cat3-Cat6, Fiber Optic and Coax.

Industries Served

This provider doesn’t list specific industries served on their website, but they do specialize in Central New York-based businesses. Business

2. Internal Telecommunications Systems, Inc

Location: Syracuse, NY

Services Offered

Internal Telecommunications Systems Inc. primarily offers wireless telephone systems for small businesses in CNY. Their featured brands include Zultys, SonicWall, Meraki, Adtran, and VXI.

Services are listed as:

  • Cloud services
  • Deployment
  • UCaaS service (Zultys)
  • Small business phone system installation & troubleshooting

Due to their straightforward focus on cloud phone services, they could be ideal if you're looking for a simple phone system for a small business without too much hassle.

Industries Served  

There are no specific industries listed on their website, but there is verbiage about serving small businesses in the CNY region. As a Zultys partner, they aim to enhance enterprise capabilities, ensure business continuity, and provide scalable, budget-friendly and reliable communications.

3. Northland Communications

Location: Syracuse, NY

Services Offered

Northland Communications is a Syracuse internet provider promising 5-star, 24/7 support to CNY businesses. They have been providing wireless telephone systems to small businesses for 110 years, with a fiber network that spans 1,100 miles across the CNY region.

Their offerings include:

  • Internet & data services
  • Cloud services
  • VOIP phone systems
  • Cabling
  • Virtual conference software
  • Carrier services

Industries Served

Although the company doesn’t list specific industry specialties, case studies on their website include restaurants, professional services, emergency services companies, and non-profits.

4. All Purpose Telephone & Cable

Location: Syracuse, NY

Services Offered

All Purpose Telephone & Cable is a local CNY provider specializing in business phone systems. They offer on-site customer service, made easy by their local Syracuse headquarters. According to their website, they are CNY’s largest PANASONIC business telephone system dealer.

Their services consist of:

  • Business telephone installation & repair
  • Routine and emergency customer support
  • Structured cabling
  • Network services
  • Cellular amplification solutions
  • Security cameras

Industries Served  

This provider specializes in serving small businesses. Specific industry specialties are not listed on their website.

5. Meridian IT

Location: Syracuse, NY

Services Offered

Meridian IT is an international technology company with 50 locations across nine countries. With a commitment to eliminating disjointed communication channels and enhancing user and customer engagement, they are ideal for businesses looking for customized solutions.

They have a location in Syracuse, NY, offering local businesses in CNY services such as:

  • Cloud migration
  • IT managed services
  • Infrastructure services
  • IT consulting
  • Cybersecurity services

Their Unified Communications as a Service (UCaaS) services along with their Contact Center as a Service (CCaas) make up their communications offerings.

Industries Served 

Meridian lists several served industries under their case studies. These industries include:

  • Healthcare
  • Manufacturing
  • Retail
  • Consulting
  • Financial Services
  • Non-profits
  • Insurance
  • Agriculture

6. Wireless Business Group

Location: Syracuse, NY

Services Offered

Wireless Business Group is a Syracuse-based cellular and wireless telecommunications company serving clients across CNY.  They were honored by Centerstate CEO as an Economic Champion in 2014 and consecutively from 2016-2021, and in 2022, they were named Business of the Year for their size group.

They will contact carriers and manage accounts on their client’s behalf, eliminating the need for business leaders to waste time resolving issues themselves.

 Services and solutions include:

  • Remote troubleshooting & support for carrier issues
  • Wireless account management
  • Device support
  • Enterprise wireless solutions
  • Free wireless audits

Industries Served 

Wireless Business Group lists their primary industries served as:

  • Manufacturing
  • Hospitals
  • Non-profits
  • Universities

What to Look For in a Managed Communications Provider

Whether you are interested in office digital signage or video conferencing capabilities for your workplace, you should know the traits of a good communications provider.

Since many industries deal with sensitive data, look for a provider with experience working with clients in your industry. This way, they will be well-versed in your needs for data security, user access control, and overall communication must-haves.

If you're on the fence about cloud communications for your business, check out our blogs for other helpful information:

How to Find a Quality UCaaS/Managed Communications Provider

This list is not exhaustive of all your options in Central New York, but it’s a good basis to work off of when deciding on what providers to reach out to. In addition to installing business phones in Syracuse NY, many communications providers also offer services such as:

  • Video meeting room digital signage and other video conferencing equipment
  • Cross-functional technical support to resolve IT issues associated with cloud troubleshooting

If you’re ready to upgrade your business communications to keep pace with the digital age, click the button below to speak to a managed communications expert.

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About Jada Sterling, Digital Content Manager

Jada Sterling is Usherwood's Content Manager. She is responsible for developing content that furthers the mission of Usherwood Office Technology by helping clients and prospective clients better understand how technology can help grow their business.