Zoom vs Microsoft Teams: Which Platform Is Best for Your Business?

When selecting a communications platform for your business, comparing your options side-by-side is important. Cloud-based business communications solutions like Zoom and Microsoft Teams will have many features in common, but they are not the same. Learn what one best suits your business. 

Zoom became popular because it's incredibly easy to use. Users can join meetings quickly, navigate the platform with minimal training, and host large virtual meetings with no sweat. 

Since Zoom is a newer organization founded in 2020, it is prone to bugs in cybersecurity than more established companies. The platform experienced security issues when unauthorized individuals began joining private calls. This issue was eventually resolved, but it raises the question of whether Zoom's overall security features can measure up to hackers.

However, Zoom only continues to expand its capabilities with phone services, team chat, webinar tools, and AI-powered meeting features. However, many organizations still view it primarily as a video conferencing solution first and a collaboration platform second.

Zoom offers a platform that is easy to use for any skill level and gives you basic functionality from video conferencing, screen sharing, and recording. 

Unlike Zoom, Microsoft has been around for a very long time. As an established company, it has fewer reported security issues. Teams is a newer platform for Microsoft, but it is built on a strong foundation from years of development.

Microsoft Teams takes a broader approach to workplace communication. Rather than focusing primarily on meetings, Teams combines messaging, file sharing, project collaboration, calling, and video conferencing into a single platform.

As an extension of Microsoft 365, Teams can integrate seamlessly and offer an all-inclusive communication channel. Join or plan a video conference, schedule meetings with attendees via your calendar, and chat with your members before and after the meeting.

Although most email hosting providers offer Zoom integrations, Teams is a more dynamic system overall. Hundreds of apps can integrate with Teams, which can simplify your project management and collaboration.

You can also save all your files into Teams so you do not need to go elsewhere to upload them. You can also retrieve conversations stored within the platform for future reference.

How is Microsoft Teams Like Zoom?

Microsoft Teams and Zoom overlap quite a bit in the features they offer. Both Zoom and Microsoft Teams offer collaboration features such as:

• Screensharing functions
• Breakout rooms
• Document sharing
• Voice calling
• Whiteboard tools
• In-call chat features

Along with these video conferencing tools, both platforms offer security features to help prevent unauthorized access to meetings. Both use multi-factor authentication (MFA) and waiting rooms to verify participants before they can join a call.

Which Platform Is Better for Hybrid Work?

Both Teams and Zoom support remote and hybrid employees, but they accomplish this differently. Zoom focuses on creating a consistent meeting experience regardless of location. Teams focuses on connecting communication, files, tasks, and meetings into a single digital workspace. Organizations with project-based collaboration often prefer Teams because conversations, documents, and meetings remain connected within the same environment.

How to Choose a Video Conferencing Solution

It's wise to partner with a managed communications provider with experience in your industry. They should be well-versed in your industry, so you can meet data security requirements and get the most out of your cloud-based communications software.

If you're ready to invest in efficient and convenient unified communications, click the button below to speak to an experienced managed communications expert.