A legacy of technology and trust
The Usherwood Difference
Founded in 1976, Usherwood Office Technology has grown from a small local business into a leading regional technology partner. Today, we support organizations throughout the Northeast with trusted expertise, innovative solutions, and service that puts clients first.
Our Mission
Usherwood Office Technology's mission is to deliver best-in-class service to clients, that keeps their business productive and secure. We achieve this by recruiting top talent, sourcing premier technology solutions, and fostering a culture of innovation, all centered on prioritizing our clients' needs first.
“For 50 years and through three generations, Usherwood has provided reliable IT solutions, giving our clients the support they need to succeed. They trust us because we’re always here for them.”-The Usherwood Family
Usherwood’s promise is to provide industry leading service and support to our clients.
Meet Our Leadership Team
Louis F. Usherwood
Chief Executive Officer
Charlie Usherwood
Chief Technology Officer
Lindsay Usherwood
General Counsel
Ken Stinson
President
Andrew Flamik
Chief Financial Officer
Cliff Laws
Chief Operations Officer
Lauren Usherwood
Chief Human Resources Officer
Leslie Usherwood
Strategic Technology Consultant
Recognition & Awards
We’re honored to be recognized for our commitment to quality, service, and client success. View our full list of awards, certifications, and distinctions.
Testimonials
Hear From People Like You
“Usherwood is always there for you. When you call they answer and when you need supplies you get them. When you need someone to come out and service equipment they are there for you as well. And fast.”
Deborah, a Health Care Provider in Syracuse, NY
“Very much like the professionalism, competence and good attitude of all the people I have had contact with at Usherwood.”
Tom, a Food Manufacturing Supplier in Watkins Glen, NY
“We recommend Usherwood at any possible chance!”
Theresa, a Health Care Provider in Watertown, NY
Testimonials
Hear From People Like You
“Josh was terrific in handling a very complicated data recovery issue. He was able to recover the file and saved me countless hours if I had to reconstruct it.”
Paul, A Health Sciences PR firm in Boston, MA
“Happy to be with Usherwood. I count on Usherwood and know I will always find a solution to any IT or copier issue. Usherwood's team approach is key with an eye on the future. I appreciate this more than you know.”
Janet, A Manufacturer in Upstate New York
“Melissa is a ROCK STAR and we so very much appreciated her help today with what seemed to be an impossible solution to finding out why our internet wasn't working! She is so knowledgeable and was so patient with us.”
Kat, A Real Estate Company in Syracuse
Usherwood in the Community
Giving back where we live and work
At Usherwood, giving back is part of who we are. Being involved allows us to make a positive impact, build lasting relationships, and help strengthen the communities that have supported us for nearly 50 years.
Careers
Life at Usherwood
Can you picture yourself being on an energetic, growth-minded team? If you are fired up, love change, and willing to do what it takes to get the job done, then our culture could be your culture!
Usherwood News
Usherwood Welcomes John Irvine as Field Service Technician
We are pleased to welcome John Irvine as a Field Service Technician for the Rochester, NY area. In this role, John will be responsible for the repair...
Usherwood Welcomes Sherry Roy as Integration Specialist
Please join us in welcoming Sherry Roy as our newest Integration Specialist. In this role, Sherry will provide technical support for client...
Usherwood Welcomes Kaiden George as Shipping & Receiving Clerk
We are pleased to welcome Kaiden George, as our newest Shipping and Receiving Clerk to the Usherwood team. In his position, Kaiden will be...
Usherwood Welcomes Jessica Saraceni as Logisitics Coordinator
Please join us in welcoming Jess Saraceni to the team as our newest Logistics Coordinator. In her position, Jessica will be responsible for analyzing...
Usherwood Welcomes Brian Hall as Field Service Technician
We are pleased to welcome Brian Hall as a Field Service Technician for the Rochester, NY area. In this role, Brian will be responsible for the repair...
Usherwood Welcomes Amanda Spagnola as Sales Support Specialist
We are pleased to welcome Amanda Spagnola as our newest Sales Support Specialist to the Syracuse office. In this role, Amanda will be responsible for...
Learning Center
Resources About Managed IT Services
A Simple Rundown of Global Secure Access (GSA)
Global Secure Access (GSA) helps us better protect client data, reduce security risks, and respond more quickly to potential threats. Learn more...
The Evolution and Future of Print: Three Perspectives on Where the Print Industry Has Been and Where It's Going
While artificial intelligence (AI) might be the office technology everyone is talking about, sometimes the most impressive changes are sitting right...
Who Are The Best Co-Managed IT Providers in New England?
To help simplify the decision-making process, we've compared some of the best co-managed IT providers in New England based on their services,...
Ready to have peace of mind that someone is taking care of your organization?
We ensure peace of mind for you by hiring the best-trained client services people and the most certified engineers and technicians in the Northeast.

