Our Philosophy
Have peace of mind surrounding your IT infrastructure
You need a trusted partner who takes the guesswork and complexities out of your IT solutions. The problem is you don’t know if your technology is working for you or against you, which makes you feel vulnerable and anxious. We believe technology should be a strategic advantage for your business and not a distraction from your core mission.

Our Mission
Usherwood Office Technology's mission is to deliver best-in-class service to clients, that keeps their business productive and secure. We achieve this by recruiting top talent, sourcing premier technology solutions, and fostering a culture of innovation, all centered on prioritizing our clients' needs first.
“For almost 50 years and through three generations, Usherwood has provided reliable IT solutions, giving our clients the support they need to succeed. They trust us because we’re always here for them.”-The Usherwood Family
Usherwood’s promise is to provide industry leading service and support to our clients.

Meet Your IT Leadership Team
Louis F. Usherwood
Chief Executive Officer
Charlie Usherwood
Chief Technology Officer
Lindsay Usherwood
General Counsel
Ken Stinson
President
Andrew Flamik
Chief Financial Officer
Cliff Laws
Chief Operations Officer
Lauren Usherwood
Chief Human Resources Officer
Leslie Usherwood
Strategic Technology Consultant
Testimonials
Hear From People Like You
“Usherwood is always there for you. When you call they answer and when you need supplies you get them. When you need someone to come out and service equipment they are there for you as well. And fast.”
Deborah, a Health Care Provider in Syracuse, NY
“Very much like the professionalism, competence and good attitude of all the people I have had contact with at Usherwood.”
Tom, a Food Manufacturing Supplier in Watkins Glen, NY
“We recommend Usherwood at any possible chance!”
Theresa, a Health Care Provider in Watertown, NY
Careers
Life at Usherwood
Can you picture yourself being on an energetic, growth-minded team? If you are fired up, love change, and willing to do what it takes to get the job done, then our culture could be your culture!

Usherwood News

Usherwood Welcomes Alex Stengel as Solutions Architect to Providence
We are pleased to announce and welcome Alex Stengel as our newest Solutions Architect at Usherwood! Alex will be based in Warwick, RI and in his...

Usherwood Welcomes Mary-Beth Fornaro as Senior Solutions Architect
We are pleased to announce and welcome Mary-Beth Fornaro as our newest Senior Solutions Architect at Usherwood! Mary-Beth will be based in Boston, MA...

Usherwood Welcomes Jason Keefe as Director of Sales
We are pleased to announce and welcome Jason Keefe as our newest Director of Sales at Usherwood! Jason will be based in Springfield, MA, and in his...

Usherwood Opens Fourth MA Location in Springfield to Expand New England Reach
Regional business technology provider Usherwood Office Technology has opened its doors in Springfield, MA, marking its fourth location in the state...

Lindsay Usherwood Named ENX Magazine 2025 Difference Maker
Usherwood Office Technology’s General Counsel Lindsay Usherwood was recently recognized by ENX Magazine as a 2025 Difference Maker. This distinction...

Usherwood Office Technology Welcomes Several New Sales Hires Across Northeast
Usherwood Office Technology has welcomed a number of new hires to their teams across the Northeast, including a new Director of Sales for...
Learning Center
Resources About Managed IT Services

Is Managed IT a Good Fit For Your Non-Profit?
Running a non profit is no small task. You have programs to coordinate, staff to manage, fundraising efforts to oversee, and everyday business...

Top Reasons Manufacturers Don't Outsource IT
The IT landscape is broadening every day, and with the advent of more advanced production technology, you might consider outsourcing IT for your...

Ask the Expert: What’s on the Horizon for Print Security?
Imagine being robbed…because of your printer. Unfortunately, that scenario played out in real life for an undisclosed number of victims collectively...
Ready to have peace of mind that someone is taking care of your organization?
We ensure peace of mind for you by hiring the best-trained client services people and the most certified engineers and technicians in the Northeast.