Who We Are

Who We Are


In the 1970s, Charles and Carol Usherwood began selling cash registers and calculators out of their home in Oswego, NY. Incorporated in 1976, they began selling office furniture, machines, and supplies. By 1980, Usherwood had expanded its 
Oswego office to include copiers and typewriters growing to seven employees. In 1984, they opened offices in Syracuse and Seneca Falls with 15 employees. By the end of 1990, Usherwood had consolidated its branch offices into the main headquarters office in Syracuse. 

Usherwood Office Technology now offers IT Services that organizations trust along with other services such as IT consulting and network security. Plus, Usherwood employs over 150 people with 17 offices in 6 states throughout the Northeast, from Rochester and Buffalo to Boston and Manchester NH.



Ontario Business Machines

Ontario Business Machines was established in 1964 and set up offices at West 3rd and Bridge Street Oswego New York. Established in 1964 by Charles and Carol Usherwood and Jack and Donna Hammill

Usherwood Business Equipment

Charles and Carol split from Ontario Business Machines and established Usherwood Business Equipment in their home at 55 Erie Street Oswego, New York.  Before the Usherwoods purchased the home, it was previously the St. Johns Convent and housed over 10 nuns. The business was on the first floor and the Usherwood Family lived upstairs.

Usherwood Moves to 205 West 1st Street in Oswego

Usherwood Business Equipment moves to 205 West 1st Street in Oswego, NY with eight employees and is awarded the authorization to sell Canon copiers in Northern NY.

Featured in Syracuse Herald Journal

Usherwood is featured in the Syracuse Herald Journal documenting the growth of facsimile machines.

Corporate Office Established

Usherwood moves Offices to current location at 1005 West Fayette Street, just west of Syracuse’s Armory Square.

Lou Usherwood Becomes Owner

Charles & Carol sell Usherwood Business Equipment to their son, Lou.

Usherwood Opens 2nd Branch Office

Usherwood acquires a competitive dealer in Binghamton, NY and establishes its 2nd branch in Upstate New York.

Microsoft Gold Partner

Usherwood becomes a Microsoft Gold Partner representing Microsoft solutions and services.

New Look

Usherwood unveils new logo, branding campaign and new company colors.

Third Office Opens

Usherwood opens 3rd NYS Office in Rochester.  Usherwood has made a impact in this competitive market and has 13 employees in this office

Usherwood Is Growing

By the end of our Fiscal 2007, Usherwood has 55 employees and three offices.

Usherwood Opens Fourth Office

Usherwood opens 4th NYS Office in Albany, New York with a staff of 9 employees and changes the Office Technology landscape in the State Capital. Since opening the Albany office, Usherwood has sold over $19 million in products and services in the Capital district.

Fifth Office Opens in Buffalo, NY

Usherwood opens 5th NYS Office in Buffalo, New York and now has over 25 employees in Western New York.

Sixth Office Opens,Establishes Northern Presence

Usherwood opens 6th NYS Office in Potsdam, New York and establishes its presence in Northern New York State.

First Facilities Management Contract Acquired

Usherwood receives first facilities management contract with a large private college in Albany, NY and deploys six people on site to manage the college’s day to day print and mail operations.

NYS Trooper's Canon Service Provider

The New York State Troopers select as the exclusive Canon Service Provider for entire State of New York! Usherwood provides on-site service in all counties for the NYSP.

Usherwood Opens Seventh Office

Usherwood opens 7th NYS Office in Plattsburgh via acquisition of Burgess Enterprises. Burgess had been a 30 year Canon Dealer covering Clinton, Essex and Franklin Counties. In the acquisition Usherwood obtained Adirondack Medical Center as a new client and has retained the account for over 5 years now. 

Best Places to Work in 2013

Usherwood named one of CNY’s Best Places to Work

Pros Elite 100

Usherwood becomes a Pros Elite 100 dealer. 

Usherwood Opens Eighth Office

Usherwood opens 8th NYS Office in Jamestown, NY and establishes its presence in the western Southern Tier.

Usherwood Acquires Exterus Business Solutions

Usherwood acquires Vermont based Exterus Corporation and becomes an Authorized Xerox Partner for all of Vermont & Western New Hampshire. 

Best Places to Work in 2016

Usherwood is awarded Best Places to Work in Central New York for the 3rd time.

Xerox Partner

Usherwood adds the Xerox line of copiers and printers to our product solutions and sales portfolio.

Best Places to Work in 2017

Usherwood is awarded Best Places to Work in Central New York for the 4th time.