Who We Are

History

In the 1970s, Charles and Carol Usherwood began selling cash registers and calculators out of their home in Oswego, NY. Incorporated in 1976, they began selling office furniture, machines, and supplies. By 1980, Usherwood had expanded its
Oswego office to include copiers and typewriters growing to seven employees. In 1984, they opened offices in Syracuse and Seneca Falls with 15 employees. By the end of 1990, Usherwood had consolidated its branch offices into a main headquarters office in Syracuse.

Usherwood Office Technology now offers IT Support services such as IT consulting and network security. Plus, they employ over 150 people with 18 offices in 6 states throughout the Northeast, from Rochester and Buffalo to Boston and Manchester NH.

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Who We are

Managed Print

Managed Print Solutions

MPS

Managed IT

Managed Documents

Hardware solutions

Timeline

01APR

Ontario Business Machines

Ontario Business Machines was established in 1964 and set up offices at West 3rd and Bridge Street Oswego New York. Established in 1964 by Charles and Carol Usherwood and Jack and Donna Hammill

01JAN

Usherwood Business Equipment

Charles and Carol split from Ontario Business Machines and established Usherwood Business Equipment in their home at 55 Erie Street Oswego, New York. Before the Usherwoods purchased the home, it was previously the St. Johns Convent and housed over 10 nuns. The business was on the first floor and the Usherwood Family lived upstairs.

01JUL

Usherwood Moves to 205 West 1st Street in Oswego

Usherwood Business Equipment moves to 205 West 1st Street in Oswego, NY with eight employees and is awarded the authorization to sell Canon copiers in Northern NY.

02JAN

Featured in Syracuse Herald Journal

Usherwood is featured in the Syracuse Herald Journal documenting the growth of facsimile machines.

01APR

Corporate Office Established

Usherwood moves Offices to current location at 1005 West Fayette Street, just west of Syracuse’s Armory Square.

01JUN

Lou Usherwood Becomes Owner

Charles & Carol sell Usherwood Business Equipment to their son, Lou.

01APR

Usherwood Opens 2nd Branch Office

Usherwood acquires a competitive dealer in Binghamton, NY and establishes its 2nd branch in Upstate New York.

01JAN

Microsoft Gold Partner

Usherwood becomes a Microsoft Gold Partner representing Microsoft solutions and services.

01JAN

New Look

Usherwood unveils new logo, branding campaign and new company colors.

01OCT

Third Office Opens

Usherwood opens 3rd NYS Office in Rochester. Usherwood has made a impact in this competitive market and has 13 employees in this office

01DEC

Usherwood Is Growing

By the end of our Fiscal 2007, Usherwood has 55 employees and three offices.

01NOV

Usherwood Opens Fourth Office

Usherwood opens 4th NYS Office in Albany, New York with a staff of 9 employees and changes the Office Technology landscape in the State Capital. Since opening the Albany office, Usherwood has sold over $19 million in products and services in the Capital district.

01SEP

Fifth Office Opens in Buffalo, NY

Usherwood opens 5th NYS Office in Buffalo, New York and now has over 25 employees in Western New York.

01DEC

Sixth Office Opens,Establishes Northern Presence

Usherwood opens 6th NYS Office in Potsdam, New York and establishes its presence in Northern New York State.

01JUN

First Facilities Management Contract Acquired

Usherwood receives first facilities management contract with a large private college in Albany, NY and deploys six people on site to manage the college’s day to day print and mail operations.

01DEC

NYS Trooper's Canon Service Provider

The New York State Troopers select as the exclusive Canon Service Provider for entire State of New York! Usherwood provides on-site service in all counties for the NYSP.

01JAN

Usherwood Opens Seventh Office

Usherwood opens 7th NYS Office in Plattsburgh via acquisition of Burgess Enterprises. Burgess had been a 30 year Canon Dealer covering Clinton, Essex and Franklin Counties. In the acquisition Usherwood obtained Adirondack Medical Center as a new client and has retained the account for over 5 years now.