Usherwood Office Technology is proud to celebrate 20 years of service in the Greater Rochester area. Since opening the office in 2004, Rochester has grown into a cornerstone location supporting clients across Western New York with reliable technology solutions and world-class service.

We are pleased to welcome Austin Vaughan as our newest Field Service Technician serving Central New York. In this role, Austin will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers. Prior to joining Usherwood, Austin worked at Apple as a Brand Advocate for four years, gaining valuable experience in customer service and technology support. He also spent four years studying Civil Engineering at the University of New Haven in West Haven, CT. In his free time, Austin enjoys gaming and tabletop games including D&D. He also makes annual trips with his father and brother to various comic conventions, including New York Comic Con. We’re excited to have Austin join our team and bring his experience to our clients.

We are pleased to welcome Nick Lowcock as our newest Field Service Technician in our Rochester, NY office. In this role, Nick will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers.

We are pleased to welcome Ryann Fitzmaurice as our newest Sales Support Specialist. In this role, Ryann will be responsible for handling order entry and providing support to our sales team.

We are pleased to welcome Alimou Balde as our newest Service Technician in our Rochester, NY office. In this role, Alimou will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers.

We are pleased to welcome CJ Laws as our newest Setup Technician! In this position, CJ will be responsible for preparing printers and copiers for shipment to clients.

We are excited to welcome Cole Anderson as our newest Solutions Architect in our Manchester, NH office. In this role, Cole will lead initiatives focused on engaging clients that align with Usherwood’s target profile.

We are pleased to welcome Christopher Bowley as our newest Senior Field Service Technician to our Manchester, NH office. In this role, Chris will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers.

We are pleased to welcome Daniel Berry as our newest Field Service Technician to our Burlington, VT office. In this role, Daniel will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers.