News

We are pleased to welcome John Irvine as a Field Service Technician for the Rochester, NY area. In this role, John will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers.

Please join us in welcoming Sherry Roy as our newest Integration Specialist. In this role, Sherry will provide technical support for client technology solutions, ensuring smooth deployment and ongoing performance.

We are pleased to welcome Kaiden George, as our newest Shipping and Receiving Clerk to the Usherwood team. In his position, Kaiden will be responsible for helping maintain an accurate and well-organized warehouse, including all supplies and equipment.

Please join us in welcoming Jess Saraceni to the team as our newest Logistics Coordinator. In her position, Jessica will be responsible for analyzing and scheduling deployment on equipment that is ready for delivery and install at our client’s locations.

We are pleased to welcome Brian Hall as a Field Service Technician for the Rochester, NY area. In this role, Brian will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers.

We are pleased to welcome Amanda Spagnola as our newest Sales Support Specialist to the Syracuse office. In this role, Amanda will be responsible for handling order entry and providing support to our sales team.

Please join us in welcoming Michael Leary to the Usherwood team as a Field Service Technician for the Rochester, NY area. In this role, Mike will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers.

Please join us in welcoming Joe Kennedy to the Usherwood team as a Field Service Technician for the Hartford, CT area. In this role, Joe will be responsible for the repair and maintenance of our clients’ digital copiers and multifunction printers.

We are pleased to welcome Lenny Dormio as our newest Deployment Specialist. In his position, Lenny will be responsible for delivering and installing office equipment to our clients, ensuring each setup is completed efficiently and professionally while providing a positive on-site experience.

Please join us in welcoming Danielle LaFlamme, our new Accounts Receivable Specialist. In her role, Danielle will support the finance team by managing invoicing, payments and account reconciliation, helping ensure accuracy and efficiency across our receivables processes. Danielle joins the Usherwood team from The Bank of New York Mellon, where she spent four years as a Client Processing Specialist. Danielle is a graduate of SUNY Brockport, where she earned a Bachelor of Science in Meteorology and participated in the Honors Program. Outside of work, Danielle enjoys reading, camping, and going out on the weekends, especially attending country concerts with her boyfriend, Tim. She is a proud pet parent to three cats, Luna, Goose, and Maverick, and one dog named Kaya. She also loves spending time supporting her stepdaughter Alyvia, 13, at marching band and winterguard events. With her background in client processing and strong organizational skills, Danielle will be a great asset to the team.