Quick answer: If you're comparing managed print service companies in New England, seven providers to consider are Usherwood Office Technology, Aztec Office Technology, Canon Solutions America, Xerox Business Solutions, Konica Minolta Business Solutions, CORE Business Technologies, and Northern Business Machines (NBM). These companies range from locally focused providers to regional office technology companies and national print manufacturers, giving businesses different options based on service coverage, equipment selection, and ongoing print management.
At-a-Glance Comparison Table
How we compared providers: Companies should be evaluated based on publicly available information about their managed print services, equipment offerings, New England presence, technical support, and geographic coverage. Providers are not ranked from best to worst.
| Provider | Type | Key Strength | Best For |
|---|---|---|---|
| Usherwood Office Technology | Regional | Regional coverage with on-site technicians and multi-brand equipment options | New England organizations looking for a regional provider with on-site and remote print support |
| Aztec Office Technology | Regional | Multi-brand equipment and print management solutions | Organizations looking for a Northeast-based, multi-brand print provider |
| Canon Solutions America | National | Broad Canon product portfolio and manufacturer expertise | Organizations looking for a national provider specializing in Canon printing technology |
| Xerox Business Solutions | National | Xerox equipment and managed print expertise | Organizations looking for a national provider specializing in Xerox office and production printing |
| Konica Minolta Business Solutions | National | Fleet monitoring, cost analysis, and ongoing print optimization | Organizations with larger print fleets that want detailed monitoring and ongoing management |
| CORE Business Technologies | Local | Print monitoring and management through PrintCare | Rhode Island organizations looking for locally focused managed print support |
| Northern Business Machines (NBM) | Local/ Regional | Multi-brand equipment selection, print analysis, and equipment support | Businesses looking for multiple equipment brands and ongoing print support |
What Should You Look for in a New England Managed Print Company?
Managed print services go beyond purchasing or leasing printers and copiers. A provider can help assess your print environment, manage equipment and supplies, improve security, and provide ongoing support.
When comparing New England providers, look beyond the equipment itself. Consider:
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Whether service is available on-site in your locations
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Whether the provider supports a single brand or multiple manufacturers
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Supply and toner management
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Printer and copier security
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Remote and on-site technical support
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Support for multiple offices
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Production or wide-format capabilities, if needed
Regional New England Print Providers
1. Usherwood Office Technology
Usherwood Office Technology is a regional managed print provider with locations across several New England states, including Massachusetts, Vermont, New Hampshire, Rhode Island, and Connecticut. Its managed print services include print fleet optimization, automatic supply fulfillment through Odyssey Tracker, printer and network security, and both on-site and remote technical support from certified technicians and engineers.
Usherwood offers print equipment from multiple manufacturers, including Canon, Ricoh, HP, and Xerox, giving organizations the ability to consider different brands based on their printing needs, workflows, and environment.
Best For: New England organizations looking for a regional managed print provider with on-site technicians and remote support for ongoing print service and management.
2. Aztec Office Technology
Aztec Office Technology provides printers, copiers, production print equipment, large-format printers, and print management solutions. The company offers equipment from multiple manufacturers, including Canon, Sharp, and Brother, giving organizations options across different types of print environments. Aztec Office Technology is based in West Springfield, Massachusetts, and serves customers across the Northeast.
Aztec's offerings range from enterprise multifunction printers to desktop devices, wide-format printers, production equipment, and specialized mobile and label printers.
Best For: Organizations looking for a Northeast-based, multi-brand provider offering office printing equipment and print management solutions.
National Print Providers in New England
1. Canon Solutions America
Canon is a national provider offering office printing solutions for organizations ranging from small businesses to large global enterprises. Its portfolio includes enterprise and desktop printers, multifunction devices, wide format and production equipment, workflow software, security solutions, supplies, and remanufactured equipment.
As a large manufacturer, Canon brings extensive product knowledge and a broad range of printing technology. The trade-off to consider when comparing a national manufacturer with a local or regional provider is the service relationship. Organizations that prioritize familiarity with their specific print environment, consistent local contacts, or more personalized troubleshooting should ask how service is delivered locally and who will handle ongoing support.
Best For: Organizations looking for a large national provider with extensive knowledge of Canon equipment and a broad portfolio of office printing solutions.
2. Xerox Business Solutions
Xerox Business Solutions is a national print provider offering Xerox printers, multifunction devices, production printing equipment, scanners, and managed print services. Its product range supports businesses with needs ranging from everyday office printing to larger production print environments.
As with other national providers, businesses that prioritize a highly localized service relationship should ask how technical support is delivered in their specific New England location and whether service is handled by local technicians.
Best For: Organizations looking for a national provider that specializes in Xerox equipment and can support office, multifunction, production, and managed print needs.
3. Konica Minolta Business Solutions
Konica Minolta Business Solutions provides managed print services focused on managing and optimizing an organization’s entire print environment. Its approach combines print consulting, equipment, software, workflow management, and ongoing fleet monitoring to help organizations better understand how their printers are being used and where print-related costs are coming from.
Its fleet monitoring services track device performance, print volume by device, department and user, cost-per-print, and print jobs. Konica Minolta also offers automated toner delivery, account management, periodic account reviews, and remote monitoring designed to identify device issues and reduce downtime.
Best For: Organizations with larger print fleets that want detailed monitoring, cost analysis, automated supplies, and ongoing management of their print environment.
Local New England Print Providers
1. CORE Business Technologies
Located in East Providence, Rhode Island, CORE Business Technologies offers managed print services through its PrintCare program, which focuses on assessing and actively managing an organization's print environment. The service is designed to help businesses understand their printing costs, determine whether devices are being used effectively, and align printers and other office equipment with actual printing requirements.
CORE uses managed services consultants and monitoring tools to oversee printing operations while providing a single point of accountability for print output, supplies, service, and costs.
This approach may appeal to Rhode Island businesses that want a more locally focused alternative to the national manufacturers included in this comparison.
Best For: Rhode Island organizations looking for a more locally focused managed print provider with print monitoring, cost management, and ongoing fleet management.
2. Northern Business Machines (NBM)
Northern Business Machines (NBM), located in Burlington, MA, but serving New England, provides copiers, printers, and managed print solutions for businesses. NBM is a multi-brand provider offering equipment from Sharp, Ricoh, Konica Minolta, Lexmark, HP, and KIP, giving organizations the ability to compare equipment from multiple manufacturers rather than working with a single-brand provider.
NBM helps businesses evaluate their current print environment, determine which equipment fits their needs, consolidate printing, control print costs, and streamline workflows. The company also offers wide-format and production printing solutions for organizations with more specialized or high-volume printing requirements.
NBM provides both remote and on-site service through its service technicians, dispatch center, and help desk.
Best For: Businesses looking for a multi-brand print provider that can help evaluate equipment options, manage print costs, and provide ongoing equipment support.
Ready to Talk to a Managed Print Service Provider?
Now that you have compared the top managed print service providers in the New England region, it's time to start reaching out to the companies that fit your needs best. It's crucial to compare multiple options when deciding on a managed print service provider. This way, you will find a managed print service provider you are confident in.
To ensure you know how to approach your meeting with any potential managed print service providers, check out this article: 7 Best Questions to Ask Your Managed Print Service Provider Before Partnering.
If you're in the market for reliable and experienced managed printing services, click the button below to speak to a managed print expert about your business. 
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