We are pleased to announce Jada Sterling as our newest Digital Content Manager on the marketing team in Syracuse, NY. In her position, Jada will be responsible for owning the content strategy that allows for consistent publication of the types of content that drive revenue and significantly impact sales.

We are pleased to announce Anthony Marturano as our newest Network Operations Center Technician in Syracuse, NY. In his position, Anthony will be responsible for maintaining the smooth and uninterrupted operation of a company's network infrastructure.

We are pleased to announce Trevor Reyes as our newest Site Operations Supervisor at the College of Saint Rose in Albany, NY. In his position, Trevor will be responsible for delivering world-class service to the students, staff and faculty of The College of Saint Rose.

We are pleased to announce Sean Desharnais as our newest Solutions Architect in Albany, NY. In his position, Sean will be responsible for developing and successfully transacting business with clients that meet Usherwood’s target client profile.

We are pleased to welcome Eugene Golovanyuk as our Cyber Security Analyst. In his position, Eugene will be responsible for ensuring the security and integrity of our client’s digital assets. He will identify potential vulnerabilities and threats, analyze security data, and develop strategies to mitigate risks.

We are pleased to welcome Michael Carignan as our newest Tier I Managed IT Technician. In his position, Michael will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians.

I want to roll back the title of Ask the Expert because I don’t believe anyone can be an expert in family business. It is one of the most complicated relationships, yet family businesses are the backbone of this country. All I can do is share a few tips on how our family makes it work, hoping to give you some ideas to bring to your family business. When you see family business tips, it is always about sound financial planning and estate planning. These tasks need to be accomplished because, without them, you can’t think about the future with a clear lens. However, they do not necessarily promote happiness or stable growth within your family business.

We are pleased to announce Jeffrey Comfort as our newest Field Service Technician to the Buffalo region. In his position, Jeffrey will be responsible for the repair and maintenance of our client’s copiers, multifunctional printers, and network print management.

We are pleased to announce Sara Ashby as our Human Resources Generalist. In her position, Sara will be responsible for the recruiting needs of the company. She will provide administrative support to the HR Department.

We are pleased to welcome Colin Reisdorf as our newest Solutions Architect to the Buffalo region. In his position, Colin will specialize in the design and implementation of business solutions.