Client Support
Client Portal
Usherwood's Odyssey Client Portal makes it easy to place a service call and request supplies 24/7. You can also submit meter readings, access account information, view equipment, manage payment methods, and pay invoices in one convenient location.
Support When You Need It
Usherwood’s client portal is convenient and easy-to-use. Get support on your time with access to real-time account information and much more.
Service Request
Place a service request on your equipment, view the status of open calls, and see call history.
Supply Order
Request supplies for your equipment, view past orders, and check on your order status.
IT Service Request
Place a service request for any of your IT related issues, check out our knowledge base, and more.
Remote Assist
Our Remote Assist tool allows our Technical Assistance Center to securely connect to your computer, with your permission, to resolve a technical issue you may be having.
When prompted by a member of our Technical Assistance Center, click the link below to start the screen connect process.
