To help simplify the decision-making process, we've compared some of the best co-managed IT providers in New England based on their services, strengths, coverage areas, and approach to supporting internal IT teams.
Co-managed IT has quickly risen as one of the fastest-growing approaches to IT management as businesses face more cybersecurity risks, technology demands, and challenges hiring and retaining skilled IT professionals. Co-managed IT allows businesses to partner with an external provider that can fill gaps while internal teams remain in control.
However, choosing the right co-managed IT provider can be difficult. The most successful partnerships depend on finding a provider that can seamlessly integrate with your existing team, complement your processes, respect internal ownership, and provide the expertise, tools, and support needed to help your organization scale.
Small Co-Managed IT Providers
Best for organizations seeking personalized support, direct access to leadership, and local New England expertise.
1. Boston Networks
Boston Networks promotes co-managed IT support designed to extend internal IT teams with additional technical expertise. They offer help desk resources, cybersecurity support, backup and disaster recovery, strategic guidance for compliance and audits, and on demand help for sudden technology issues. Boston Networks differentiate themselves by positioning themselves as built for Boston businesses and being people ran not utilizing AI as their customer service.
2. ClearCom IT
ClearCom IT offers co-managed IT services that complement in-house IT departments by working alongside your internal IT team to take pressure off their plate. They do not mention specific services they offer as a co-managed provider. They position themselves as a preventative IT provider and have been in the MSP 501 10 consecutive times. They primarily serve manufacturers, nonprofits, financial businesses, and law firms and have 3 different locations one of which is in the Northeast.
3. Tech advisors
Tech Advisors provides co-managed IT support focused on helping internal IT teams with 24/7 monitoring, cybersecurity, helpdesk overflow, vCIO, project overflow, compliance, and vacation coverage. Their experience with regulated industries and Massachusetts-specific compliance requirements allows them to support organizations that need additional technical expertise and strategic guidance. Tech Advisors serves businesses throughout Greater Boston, including Cambridge, Newton, Brookline, Quincy, Waltham, Watertown, Somerville, Needham, and Wellesley.
4. Northeast IT systems inc.
Based in West Springfield, Massachusetts, Northeast IT Systems promotes co-managed IT services that help organizations strengthen internal IT operations through 24/7 monitoring and support, proactive system management, advanced cybersecurity protection, and expert troubleshooting. They position themselves as a team that resolves issues at their root for less disruption.
Mid-Sized Co-Managed IT Providers
These providers generally have multiple locations, broader service offerings, and can support larger internal IT teams.
1. Netlogix
Netlogix offers co-managed IT services that provide internal IT departments with access to additional engineers, network security specialists, 24/7 monitoring, project management, cloud migration, consulting and strategy, backups and automation and AI support. Their co-managed model is designed to reduce workload on internal teams while improving operational efficiency and technology performance. They position themselves as a quick responding, simple speaking, business savvy co-managed IT provider. They serve Springfield, Worcester, Boston, and Hartford. They also serve all industries.
2. NSI
NSI's co-managed IT services focus on partnering with internal IT teams through strategic planning, scalable support, infrastructure management, cybersecurity best practices, and access to specialized technical expertise. The company emphasizes transparency, long-term technology strategy, and flexible service plans that can adapt as organizations grow and their IT requirements evolve. NSI serves businesses throughout the Northeast, including Connecticut, Massachusetts, Rhode Island, Vermont, New Hampshire, Maine, New York, and New Jersey, while also supporting clients in additional markets across the East Coast and Texas.
3. Usherwood Office Technology
Usherwood's co-managed IT services are designed to complement internal IT teams with additional technical expertise, help desk support, cybersecurity services, compliance, ticket escalation, remote troubleshooting, vCIO services, and strategic technology planning. Their approach allows organizations to maintain control but gain access to specialized resources, enterprise tools, and broader technical support. With offices and service coverage throughout New York and the Northeast, Usherwood supports businesses that need a regional IT partner capable of scaling alongside their internal technology teams. They support all industries looking for co-managed IT support.
Best For: Organizations that want the resources of a larger provider with the responsiveness of a local partner.
National Co-Managed IT Providers
1. Sourcepass
Sourcepass positions its co-managed IT services as an extension of internal IT departments, that can help with IT control, 24/7 monitoring, security experts, predictable monthly budgets, vCIO services, and integrations with your internal team. Their approach emphasizes flexibility, allowing businesses to choose the level of support needed while maintaining control over their IT operations. Sourcepass is a newer company, but don’t let that fool you, they have over 500 employees in more than 20 unique vertical markets. They are primarily in the Northeast, Mid-Atlantic, Southeast, and Mountain West.
Why Organizations Choose Usherwood for Co-Managed IT
While every provider on this list offers co-managed IT services, Usherwood differentiates itself by combining the personalized support often associated with local MSPs with the resources, coverage area, and technical depth more commonly found in larger providers. Organizations gain access to cybersecurity expertise, compliance support, vCIO services, help desk assistance, ticket escalation, remote troubleshooting, and strategic IT planning while maintaining complete control over their internal IT operations.
With service coverage throughout New York and the Northeast, Usherwood is often a strong fit for organizations that want a regional partner capable of supporting growth without sacrificing responsiveness or personal relationships.
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