Since 1997, Usherwood has been providing Rochester with quality service and solutions for their businesses IT needs. You can be sure to see our vehicles throughout the Finger Lakes region as they meet our clients where they work to attend to any issues that may arise with their equipment.
We are committed to providing the best service and support when it comes to your technology in Rochester. Our local technicians are factory trained, certified and ready to assist you throughout the Finger Lakes in New York. We can help keep your business running smoothly.
Our three-tiered service approach begins with our Technical Assistance Center and is fortified by engineers and technicians both within our call center and in the field throughout Genesee, Seneca, and Steuben counties. The options are nimble and economical, allowing us to bring a wide range of solutions to our clients throughout the region.
“Usherwood takes care of our copiers at work. You can request service online. The technician calls to follow up. If they can't make it that day, they are there the next day. Always goes above and beyond to fix the situation same day. If not parts are requested and they are back within days to fix it. No complaints here.”
An Engineering Consultant in Penfield, NY
“Gary was very helpful in showing what was wrong and teaching me about the machine and other ways to troubleshoot. He was extremely helpful in pointing me in the right direction on another copier issue I had.”
A Healthcare Provider in Geneva, NY
"Greg always is very good about getting the machine fixed and also lets me know if he has ordered parts and when he will return with them. ”
A School District in Henrietta, NY
Learn More About Managed IT Services in the Finger Lakes Region
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