Secure, Proactive IT Management for Organizations Across the Northeast

Managed IT Services

Managed IT Services help organizations outsource technology support, cybersecurity, infrastructure management, and strategic IT planning to a dedicated team of experts. Usherwood helps organizations reduce technology risk, improve operational stability, and support future business growth.

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Why Do Organizations Choose Managed IT Services?

Organizations invest in Managed IT Services to reduce risk, improve operational stability, and gain access to technology expertise without expanding internal staff.

Peace of Mind

Be confident that your IT infrastructure is secure, stable, and optimized by a dedicated team of IT professionals.

Predictable Technology Costs

Accurately budget technology expenses with flat-fee services, strategic roadmaps, and proactive planning for upgrades, renewals, and future business needs.

Confidence in Technology Decisions

Receive a customized technology strategy backed by expert design, deployment, support, and ongoing management.

Does Your IT Keep You Up at Night?

If you're unsure whether your network is secure, stable, and optimized, your organization may be vulnerable to:

Network outages and downtime
Cyber attacks and data breaches
Reduced employee productivity
Compliance risks
Loss of customer trust and brand reputation

Managed IT Services help organizations reduce risk and build a technology strategy designed for long-term success.

managedit

What Are Managed IT Services?

Managed IT Services provide ongoing consultation, support, monitoring, cybersecurity oversight, and strategic planning for your technology environment.

This proactive approach helps organizations improve operational efficiency, reduce technology-related risk, and ensure IT investments support future growth.

Virtual Chief Information Officer

Virtual Chief Information Officer

Dedicated vCIOs provide strategic planning, budgeting guidance, technology roadmaps, lifecycle planning, and ongoing alignment between technology investments and business objectives.

Technical Assistance Center

Technical Assistance Center

Our Technical Assistance Center (TAC) proactively monitors your network, provides help desk support, resolves technical issues, and helps keep employees productive.

Cybersecurity

Protect business-critical systems and sensitive data through customized cybersecurity solutions designed to adapt to today's evolving threat landscape.

Pricing

How much does Managed IT Services cost in 2026?

Managed IT Services pricing depends on the size of your organization, network complexity, cybersecurity requirements, compliance obligations, and long-term technology goals.

Every engagement begins with an Odyssey Discovery assessment so our engineers can evaluate your environment, identify risks, and build a strategic roadmap before recommending ongoing Managed IT Services.

Start The Journey

Odyssey Discovery

Our engineers perform a comprehensive assessment of your technology infrastructure and deliver a confidential 3-year technology roadmap.

$100

Price Per User, Includes engineer time and expertise to study infrastructure, document process, interview key stakeholders, and design path to optimization.

Cybersecurity Posture
Vulnerability Assessment
Dark Web Scanning
Compliance
Patching
IT Infrastructure
Endpoint
Active Directory
Licensing
Print

Next Step to Success

Managed IT Services

Work with your vCIO for ongoing, proactive management of your technology environment.

$150

Price Per User, Per Month & 3-year agreement. Price may increase based on network complexity or business goals.

Virtual Chief Information Officer (vCIO)
Technical Assistance Center and Help Desk
Network Security
Technology Roadmap
Compliance Management
Vendor Management
Proactive Monitoring of Items in the Odyssey Discovery
24x7 Endpoint Detection and Response

Fully Managed IT vs. Co-Managed IT

Fully Managed IT

Fully Managed IT is designed for organizations that want a dedicated technology partner responsible for day-to-day support, cybersecurity oversight, infrastructure management, and strategic planning.

Best for organizations that:

Do not have dedicated IT staff
Need comprehensive technology support
Want predictable technology costs
Need ongoing cybersecurity management

Co-Managed IT

Co-Managed IT is designed for organizations with internal IT staff who need additional expertise, cybersecurity resources, project support, or strategic guidance.

Best for organizations that:

Have internal IT personnel
Need additional technical resources
Require specialized expertise
Need project or after-hours support

What Is the Odyssey Process?

The Odyssey Process is Usherwood's structured approach to evaluating, securing, stabilizing, and improving your technology environment.

The Odyssey Discovery

Our engineers conduct a comprehensive 360° assessment and deliver a confidential 3-year technology roadmap tailored to your organization.

Odyssey Global Managed IT Services

Following onboarding, you gain access to proactive support, cybersecurity resources, strategic projects, and a dedicated help desk.

Strategic Business Reviews With Your VCIO

Regular reviews help ensure technology remains aligned with business objectives while continuously improving security, stability, and operational efficiency.

Ask An IT Provider The Right Questions To Ensure Your IT Infrastructure Is Productive And Secure

There are a lot of IT companies out there and by having them answer these questions, you will find the one that is right for you.

This free checklist of 10 questions to ask to make sure you find the right fit for your organization.

Download the Checklist

managedit2

Why do I need fully managed IT services?

Fully Managed IT Services provide organizations with ongoing technology support, cybersecurity oversight, strategic planning, and proactive management of their IT environment. Rather than reacting to problems after they occur, Managed IT Services help reduce risk, improve operational efficiency, and ensure technology supports long-term business goals.

Visit this blog article to learn more.

Can Managed IT Services save my organization money?

Managed IT Services help organizations better predict and manage technology expenses through proactive maintenance, strategic planning, and ongoing monitoring. By identifying issues early and planning for future technology needs, organizations can often reduce unexpected costs associated with downtime, emergencies, and aging infrastructure.

Visit this blog article to learn more.

How much do Managed IT Services cost in 2026

Managed IT Services pricing depends on factors such as organization size, network complexity, cybersecurity requirements, compliance obligations, and business goals. Every engagement begins with an Odyssey Discovery assessment, which allows our engineers to evaluate your environment and build a roadmap tailored to your organization's needs. Managed IT Services begin at $150 per user, per month, with pricing adjusted based on the complexity and requirements of your environment.

What is included in Managed IT Services?

Managed IT Services include ongoing technology support, strategic planning, cybersecurity management, proactive monitoring, vendor management, help desk services, compliance support, and access to a dedicated Virtual Chief Information Officer (vCIO).

Organizations also benefit from regular technology reviews and long-term planning designed to align IT investments with business objectives.

What is the difference between Fully Managed IT and Co-Managed IT?

Fully Managed IT is designed for organizations that want a dedicated technology partner responsible for managing day-to-day IT operations, cybersecurity, infrastructure, and strategic planning.

Co-Managed IT is designed for organizations that already have internal IT resources but need additional expertise, cybersecurity support, project assistance, or strategic guidance. This model supplements existing staff rather than replacing them.

What happens during the Odyssey Discovery?

The Odyssey Discovery is a comprehensive assessment of your technology environment. Our engineers review infrastructure, cybersecurity posture, compliance requirements, licensing, business processes, and operational risks.

At the conclusion of the assessment, your organization receives a confidential 3-year technology roadmap outlining opportunities for improvement, risk reduction, and future technology planning.

Who is Managed IT Services best for?

Managed IT Services are often a good fit for growing organizations, multi-location businesses, organizations without dedicated IT leadership, and businesses looking for predictable technology costs, stronger cybersecurity, and proactive technology support.

Organizations facing technology challenges, security concerns, compliance requirements, or limited internal resources often benefit from a managed services partnership.

Do we need an internal IT team to use Managed IT Services?

No. Fully Managed IT Services are designed for organizations that want an external partner to handle technology support, cybersecurity, infrastructure management, and strategic planning.

Organizations that already have internal IT staff may benefit from Co-Managed IT Services, which provide additional expertise and resources while allowing internal teams to maintain ownership of day-to-day operations.

What industries does Usherwood support?

Usherwood provides Managed IT Services for organizations across a wide range of industries, including:

Healthcare
Education
Manufacturing
Financial Services
Government
Nonprofit
Legal Firms

Technology, security, compliance, and operational requirements vary by industry, which is why services are tailored to the specific needs of each organization.

Where does Usherwood provide Managed IT Services?

Usherwood provides Managed IT Services throughout New York State, Connecticut, Massachusetts, Rhode Island, Vermont, New Hampshire, Maine, and select markets in Pennsylvania.

Support is available remotely and on-site depending on organizational requirements and location.

What can my organization do to improve its cybersecurity posture?

Improving cybersecurity begins with understanding your current environment and identifying potential vulnerabilities. Organizations should evaluate

user access controls
endpoint protection
patch management processes
backup and disaster recovery plans
employee security awareness
overall risk exposure.

A comprehensive assessment can help identify opportunities to strengthen security and reduce organizational risk.

How does a Virtual Chief Information Officer (vCIO) help my organization?

A vCIO serves as a strategic technology advisor who helps align technology investments with business goals.

Responsibilities often include:

budgeting
roadmap development
lifecycle planning
cybersecurity strategy
vendor management
long-term technology planning.

The goal is to help organizations make informed technology decisions that support growth, efficiency, and security.

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Your IT Questions, Answered

The Learning Center provides digital knowledge from our subject matter experts, so you have everything you need to make informed IT decisions

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Get Started

Ready to get your technology to work for you?

Technology should support growth, improve security, and increase operational efficiency. With a customized Managed IT Services strategy, your organization can reduce risk, improve productivity, and build a roadmap for future success.

Get a Tech Evaluation

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