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The Best Managed IT Providers in the North Country

managed IT Services

Finding a managed IT service provider can seem like an impossible task. That's why we created this list of the best managed IT service providers in the North Country. You're probably thinking, "here's when they're gonna start selling me on their managed IT services." But, we promise you that is not the case. 


This blog is meant to give you an honest and transparent review of other managed IT service providers in your area that we recommend. If you are interested in learning about our services, there are many ways to do so, such as through our learning center or reaching out to one of our team members, but this blog is not about us. 


So, let's get into some of the top managed IT service providers we recommend in the North Country region. We hope this will give you a starting point for your decision-making process. 


Top Recommendations in The North Country

It is important to note that these businesses are not listed in any particular order.


1. DFT Communications 

Location: Jamestown, NY

Founded: 1898 

DFT Communications managed IT services include: 

  • Remote Network Monitoring
  • Remote Data Backup 
  • Managed Security Service
  • Managed Colocation

DFT Communications offers network professionals that maintain your network's equipment, backups, and security. Their IT department is not a tier-one support center in another country or city; you can call them directly when you need something. 

DFT offers onsite technical support with knowledgeable IT professionals that come to you after you schedule an appointment. They also have a 24/7 Toll-Free Help Desk available to contact whenever you need assistance. 


2. Southern Tier Graphics 

Location: Jamestown, NY

Founded: 1983

Southern Tier Graphics managed IT services include: 

  • Local and Remote Computer Repairs
  • Data Backup and Recovery
  • SPAM Filters / Anti-Virus Programs
  • Web Site Hosting and Design / Email Hosting
  • Quantified Cable/Fiber Testing

Southern Tier Graphics hs a team of local technicians to help with any issues you may run into.  They have a dedicated technician managing our Helpdesk. For problems that require immeditae action they can be onsite the same day. 

They also provide various IT services that aim to keep your IT environment running smoothly and securely. Southern Tier Graphics also offers web design and hosting services outside of IT services.  

3. EagleZip

Location: Jamestown, NY

Founded: 2006

EagleZip's managed IT services include: 

  • Business-Class Digital Phone & Internet Services
  • Network Design, Installation, and Maintenance
  • Server Installation and Maintenance
  • Telephone and EZ Assist Remote Technical Support
  • Router/Firewall and VPN Setup
  • E-mail, including Microsoft Exchange and Gmail for Business
  • Service & Maintenance Contracts
  • Network Traffic Optimization
  • IP Phones and Phone Systems
  • Cable & Wiring Installations
  • Workstation Deployment & Maintenance
  • Backup and Cloud Storage Solutions

EagleZip provides a full array of products and services to meet the technology demands of any size business or organization. From a small business with a single PC to multi-location companies, their staff can tackle whatever technical challenges you may face.

EagleZip services and managed service contracts are available on a “pay as you go” basis. They have a technician on-call 24 hours a day, 365 days a year, and can offer their services even if they're not your primary IT services vendor.


4. Databranch Inc. 

Location: Jamestown, NY

Founded: 1985

Databranch Inc’s managed IT services include: 

  • Proactive Care
    • Monitoring & Alerts: device availability, disk space, memory/CPU utilization, backup, event log
    • Monthly Reporting: executive summary report
    • Quarterly CIO Analysis Meetings
    • Windows Patching
    • Maintenance
    • Management of Licenses & Renewals
  • Comprehensive Care
    • All Monitoring, Reporting, Patching, and Maintenance as listed above with Proactive Care
    • Unlimited Support: from 8am- 5pm (Monday-Friday)
    • Hardware & Software Vendor Management

Databranch, Inc. is an IT consulting and outsourcing provider serving local, national, and international businesses in the North Country. Their mission is to help clients use information technology to cut costs, increase efficiencies and enhance customer service across three main areas.

These three areas are managed services, networking, and security. Databranch offers solutions at an affordable price that is executed with a personal touch.



5. UBEO 

Location: Falconer, NY

Founded: 2005

UBEO’s managed IT services include:

  • Backup & Recovery
  • Help Desk Services
  • 24/7 Monitoring
  • Virtual CIO

UBEO’s  Remote Management Services boost the reliability and performance of your business technology. They continuously monitor and proactively manage your IT systems and rapidly resolve any issues. They work with various companies in education, healthcare, legal, government, and marketing industries. 

What to Ask a Managed IT Provider Before Partnering 

To help you determine which companies could be a good option for you, we have chosen the 5 managed IT companies we suggest. These companies are great choices if you do not think Usherwood Office Technology is the right fit or would like to explore other options.


Now that you have information on your area's best managed IT providers, it’s time to start meeting with them. Meeting with various providers is a great time to ask questions and determine if they can give you the service you need. 


To help you feel confident going into any meeting with a managed IT provider, here are 10 Questions You Should Ask Before Committing to a Managed Service Provider. 


So we have shared all our recommendations, but who is Usherwood, and what do we do?  Usherwood offers managed IT services that provide you with an excellent support team and an optimized IT infrastructure.


The value in choosing Usherwood is our services are provided by a team of well-trained and knowledgeable IT experts. Usherwood will create a personalized solutions for your business and work with you to strategize long-term goals for your environment. 


If you are interested in learning more about Usherwoods managed IT services and support, click here.