---
title: Michael Carignan Accepts Position as Tier I Managed IT Technician
description: Michael Carignan is the newest team member to our Manchester, NH office. His position is Tier I Managed IT Technician.
---

[Usherwood News | Usherwood Office Technology ](https://www.usherwood.com/usherwood-news)

# [Michael Carignan Accepts Position as Tier I Managed IT Technician](https://www.usherwood.com/usherwood-news/michael-carignan-accepts-position-as-tier-i-managed-it-technician)

 Written by [Becky Enck, Digital Marketing Specialist](https://www.usherwood.com/usherwood-news/author/becky-enck-digital-marketing-specialist) | Jun 23, 2023 4:39:23 PM

We are pleased to welcome Michael Carignan as our newest Tier I Managed IT Technician. In his position, Michael will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians.

 

Michael comes to Usherwood from Bottomline Technologies where he was a Customer Support Specialist. Michael is attending Western Governors University online for IT.

 

In his spare time, Michael enjoys playing video games, tabletop games like Dungeons & Dragons, and is a PC enthusiast.

[View full post](https://www.usherwood.com/usherwood-news/michael-carignan-accepts-position-as-tier-i-managed-it-technician)

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