Everything You Need To Know About Odyssey Discovery

managed IT Services

Are you worried your business has potential cybersecurity or network issues you’re not aware of? What happens if your business experiences a security breach which leads to valuable information being leaked and having to pay thousands of dollars in settlement?


Usherwood's Odyssey Discovery assessment can assist. The Discovery process helps uncover all your cybersecurity vulnerabilities. Every organization should understand its weak spots and where they are regarding access to critical personal data. Discovery will not only reveal the holes in your security, but it will also help prioritize which order you should be addressing them. Not every company is just looking for cybersecurity assistance. Some may be looking for the answer as to why their network isn't running as efficiently or is having recurring issues. No matter the reason or issue, Odyssey Discovery is an assessment to help identify any network or security problem.


Clients often come to us seeking our services as a managed service provider that can assist with the services and support they require. For Usherwood, the network assessment is how we separate ourselves from many other managed service providers to create a personalized solution made just for you. Everything we do to support your IT infrastructure is based on the network assessment results, so we require the highest quality tools and resources when performing. 


What is Odyssey Discovery?

An Odyssey Discovery is an assessment of your firm's network infrastructure by our team here at Usherwood. We will begin with Usherwood engineers performing a scan on your network inside and out to uncover everything from performance to security and many things in between.


Next, we physically look at your network hardware, from cabling, to PCs, to the server, as well as add-on hardware like printers, copiers, digital signage, phone systems, and physical security systems. We assess factors such as floorplan layout documents, network administrator account details, external IP information, telephone system type / Service provider, encrypted USB driver, and many others to see if there are any hidden vulnerabilities.


Then we bring in a real expert on your network, you! You are also a valuable piece of the discovery. We ask you to provide receipts, invoices, and other paperwork for IT-related services, such as an internet service provider and phone provider, Microsoft licensing, and even your current IT provider if you have one. While our engineers are thorough, the process is fully complete with your added info.


How Much Does the Odyssey Discovery Network Assessment Cost?

Why does Usherwood charge for its network assessment when many other companies offer it for free? This is a frequent question, and it's essential our clients fully understand the costs associated with our network assessment. It may seem like the obvious choice to go with the free option, but is it truly the best choice for your company?


Usherwood's network assessment charges on a per-user basis. It's not a hard-set price that will be the same every time. It depends on the whole situation at hand. However, to help give you an idea, the typical cost is $100 per user. For example, say you have a company with 50 employees; the assessment would cost $5,000 dollars. Let's take a closer look at what exactly is associated with why Usherwood charges for our network assessments.


Some Network Assessments are Free; Why isn't Usherwood's? 

Rarely do we receive high-quality services or products for free. When a company is offering to do something for free, it's typically a self-serving service. Not only will it likely be the bare minimum, but the organization providing the free discovery is incentivized to use their cheapest employee to do all the research. Suppose you're using one of your best assets, one of your highest-paid employees, during a free discovery. In that case, that will be a more considerable loss of money and productivity. If they can use their cheapest resource with minimal time to accomplish it, that's in their best interest. 


At Usherwood, we will use the best resources to accomplish our goal to the highest level because the ultimate end goal is to help a business and potentially build a relationship with them as a client. We take pride in the hard work we put into our services. Our network assessment is not just an overview of your environment; it is a deep dive into your network and physical IT systems that takes hours of high-level engineers breaking down data. Usherwood has a team of engineers, solutions architects, and a vCIO (virtual chief information officer) team who will perform the network assessment and provide you with a detailed roadmap of your network to help create a customized solution for your business.


Think about it like this; you're building a home. You could choose a commercial builder who will provide house options a, b, or c. Odds are they have already built many others just like it. On the other hand, you could hire an architect to start designing your house from scratch and make it exactly how you want it, personalized just for you. In this case, Usherwood would be the architect. We focus on creating a valuable deliverable that will enhance our client's environment currently and over time. With this, we can complete your dream IT infrastructure from a budgetary and cultural standpoint.


What Do You Get with the Odyssey Discovery Network Assessment? 

Our engineers will go on-site to install an intel device to collect information, digital documentation, scan servers, and look for external and internal vulnerabilities when conducting a network assessment. Don’t worry, our engineers only need to access software versions, configurations, and hardware. Any sensitive information in the server and security devices are not looked at, and our Discovery proposals include a Mutual Confidentiality Agreement for your comfort and security. When you receive the evaluation, you can expect to have your network audited, analyzed by a team of engineers, and explained to you utilizing a valuable developmental process. The network assessment will also be an extensive roadmap when planning your IT infrastructure for your company's future success. 


Audit Your Current Network Security Process 

Suppose there are security concerns with your current environment. In that case, your current provider is likely unaware of them, as they would most likely be patched or fixed already. Having a third party come in for an evaluation will yield objective results about the current state of your infrastructure and security protocols.  


Highly Trained Engineers will Analyze and Propose a Plan to Fix Current Vulnerabilities. 

  • Usherwood engineers spend 25-40 hours behind the scenes pouring over hundreds of pages of readouts to identify current inefficiencies and security vulnerabilities.  


  • The engineers paired with Usherwood's solution architects and VCIO team (virtual chief information officer) will engage in high-level discussions with your C-level team for a complete picture of your IT environment.


  • Usherwood delivers a three-year plan to resolve all current issues and create a model to ensure these vulnerabilities do not reemerge during your agreement with Usherwood. 


  • Even if your organization decides not to partner with Usherwood after completing an Odyssey Discovery, you will know where your vulnerabilities are and have the plan to achieve a more optimized state related to your IT management and infrastructure. 


Plan and Budget for the Future. 

  • Paying for a network assessment will help your organization know whether you are currently meeting the standards you expect for your IT security. If you aren't, it will illustrate the methodology to reach your desired state with Usherwood as the company that can get you there. 


  • Rather than receiving unexpected fees and costs that can fluctuate, Usherwood will provide services at a specified price each month. Usherwood will also provide budgeting guidance for IT hardware expenses, projects, and advanced security measures. This means you are fully aware of your expected costs in advance, allowing your company to plan and budget accordingly. 


Think The Odyssey Network Assessment Is Right For You?   

Network assessments are a vital component to keep your business running seamlessly. Getting caught with an unpredicted network crash or security breach can be costly, time-consuming, and could have serious legal consequences. It can also negatively impact your clients' confidence in how you secure their valuable information.


It is vital that when you are choosing a managed service provider, you are confident that they will provide a high-quality deliverable that will set you up for future success. For this reason, don't just go with an assessment because it's free; the cost of accidentally choosing an inadequate service provider can leave you with an unstable IT infrastructure and can cost you much more in the long run. 


Usherwood strives to provide a better IT environment for our clients. This way, our clients will know when they pay for our discovery, they've paid for a service that will be accomplished. Our goal is to provide a deliverable service our clients know is valued at what they paid. 

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About Darrian Breedlove, Content Writer

Darrian Breedlove is Usherwood's Content Writer. She manages Usherwood's message by integrating educational content into our company culture.